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Featured services
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Services
View all services and productsLeverage our capabilities to accelerate your business transformation.
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Services
Network Services
Popular Products
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Private 5G
Our turnkey private 5G network enables custom-built solutions that are designed around unique use cases and strategies, and deployed, run and optimized through a full network-as-a-service model.
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Managed Campus Networks
Our Managed Campus Networks services transform campus networks, corporate area networks and interconnected local area networks, and connect smart places and industries.
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Services
Cloud and IT Infrastructure
Popular Products
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Cloud Architecture and Modernization
Discover how to achieve your business goals through cloud modernization practices, that deliver improved agility, reusability and scalability.
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Cloud Optimization
Discover how to maximize operational excellence, business continuity and financial sustainability through our cloud-advanced optimization services.
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Services
Consulting
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Client stories
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Penske Entertainment and the NTT INDYCAR SERIES
Together with Penske Entertainment, we’re delivering digital innovations for their businesses – including INDYCAR, the sanctioning body of the NTT INDYCAR SERIES – and venues such as the iconic Indianapolis Motor Speedway, home to the Indianapolis 500.
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Using private wireless networks to power IoT environments with Schneider Electric
Our combined capabilities enable a secure, end-to-end digital on-premises platform that supports different industries with the benefits of private 5G.
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Services
Data and Artificial intelligence
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Services
Technology Solutions
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Services
Global Data Centers
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Services
Digital Collaboration and CX
Popular Products
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CX Managed Services
Bridge gaps in skills, knowledge and capabilities to deliver exceptional CX that meets the needs of your customers in a rapidly evolving and highly competitive environment.
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Digital Events
From virtual events, webcasts and webinars to broadcasting and audio conferencing, our scalable solutions extend the impact of your digital events and can be tailored to your business needs.
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Insights and resources
Recent Insights
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The Future of Networking in 2025 and Beyond
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Using the cloud to cut costs needs the right approach
When organizations focus on transformation, a move to the cloud can deliver cost savings – but they often need expert advice to help them along their journey
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Make zero trust security work for your organization
Make zero trust security work for your organization across hybrid work environments.
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Insights and resources
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Discover how we accelerate your business transformation
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About us
CLIENT STORIES
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Liantis
Over time, Liantis – an established HR company in Belgium – had built up data islands and isolated solutions as part of their legacy system.
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Randstad
We ensured that Randstad’s migration to Genesys Cloud CX had no impact on availability, ensuring an exceptional user experience for clients and talent.
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CLIENT STORIES
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Liantis
Over time, Liantis – an established HR company in Belgium – had built up data islands and isolated solutions as part of their legacy system.
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Randstad
We ensured that Randstad’s migration to Genesys Cloud CX had no impact on availability, ensuring an exceptional user experience for clients and talent.
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CLIENT STORIES
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Liantis
Over time, Liantis – an established HR company in Belgium – had built up data islands and isolated solutions as part of their legacy system.
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Randstad
We ensured that Randstad’s migration to Genesys Cloud CX had no impact on availability, ensuring an exceptional user experience for clients and talent.
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- Careers
CX Services
Empower your business and leverage your customer experience (CX) as an operating model for growth. Placing people at the center of human-augmented CX, we enable enhanced customer experience strategy through optimized customer journeys, customer choice and use automation to create meaningful experiences with a range of CX Services.
Understand, personalize, automate and accelerate your CX strategy
Top CX performers surpass their peers where great CX is the result of focus and design. It’s an enterprise-wide deliverable requiring a clear, integrated strategy and well-defined execution across the organization. We enable you to understand, personalize, automate and accelerate your customer experience. Our advisory, consulting, managed and outsourced CX Services enable you to develop CX strategies that optimize value.
How can we help
Key outcomes
Make customer experience a strategic differentiator
We help define, blueprint and articulate a CX strategy, to take organizations from their current situation to their desired future operating model.
Intuitive, seamless, and personalized customer journeys
Optimized CX environments
Effortless and effective automated experiences
We bring skills, platforms and services to empower organizations to offer a continuously evolving, dynamic automation experience across all channels.
Assured CX
End-to-end quality assurance testing, ensuring end customer experiences are optimal every time.
Partners
