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Featured services
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Services
View all services and productsLeverage our capabilities to accelerate your business transformation.
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Services
Network Services
Popular Products
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Private 5G
Our turnkey private 5G network enables custom-built solutions that are designed around unique use cases and strategies, and deployed, run and optimized through a full network-as-a-service model.
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Managed Campus Networks
Our Managed Campus Networks services transform campus networks, corporate area networks and interconnected local area networks, and connect smart places and industries.
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Services
Cloud and IT Infrastructure
Popular Products
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Cloud Architecture and Modernization
Discover how to achieve your business goals through cloud modernization practices, that deliver improved agility, reusability and scalability.
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Cloud Optimization
Discover how to maximize operational excellence, business continuity and financial sustainability through our cloud-advanced optimization services.
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Services
Consulting
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Client stories
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Penske Entertainment and the NTT INDYCAR SERIES
Together with Penske Entertainment, we’re delivering digital innovations for their businesses – including INDYCAR, the sanctioning body of the NTT INDYCAR SERIES – and venues such as the iconic Indianapolis Motor Speedway, home to the Indianapolis 500.
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Using private wireless networks to power IoT environments with Schneider Electric
Our combined capabilities enable a secure, end-to-end digital on-premises platform that supports different industries with the benefits of private 5G.
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Services
Data and Artificial intelligence
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Services
Technology Solutions
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Services
Global Data Centers
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Services
Digital Collaboration and CX
Popular Products
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CX Managed Services
Bridge gaps in skills, knowledge and capabilities to deliver exceptional CX that meets the needs of your customers in a rapidly evolving and highly competitive environment.
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Digital Events
From virtual events, webcasts and webinars to broadcasting and audio conferencing, our scalable solutions extend the impact of your digital events and can be tailored to your business needs.
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Insights and resources
Recent Insights
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The Future of Networking in 2025 and Beyond
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Using the cloud to cut costs needs the right approach
When organizations focus on transformation, a move to the cloud can deliver cost savings – but they often need expert advice to help them along their journey
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Make zero trust security work for your organization
Make zero trust security work for your organization across hybrid work environments.
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Insights and resources
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Discover how we accelerate your business transformation
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About us
CLIENT STORIES
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Liantis
Over time, Liantis – an established HR company in Belgium – had built up data islands and isolated solutions as part of their legacy system.
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Randstad
We ensured that Randstad’s migration to Genesys Cloud CX had no impact on availability, ensuring an exceptional user experience for clients and talent.
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CLIENT STORIES
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Liantis
Over time, Liantis – an established HR company in Belgium – had built up data islands and isolated solutions as part of their legacy system.
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Randstad
We ensured that Randstad’s migration to Genesys Cloud CX had no impact on availability, ensuring an exceptional user experience for clients and talent.
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CLIENT STORIES
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Liantis
Over time, Liantis – an established HR company in Belgium – had built up data islands and isolated solutions as part of their legacy system.
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Randstad
We ensured that Randstad’s migration to Genesys Cloud CX had no impact on availability, ensuring an exceptional user experience for clients and talent.
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- Careers
Cloud-based contact center solutions transform, accelerates and future-proofs customer engagement experiences
80.4% of users say cloud-based solutions have helped future-proof technology infrastructures, with 71.1% say they’ve reduced costs.
Customer expectations and the demand for personalized products and services pose a significant challenge to most organizations, many still dealing with a legacy of disparate and fragmented technology platforms and applications.For many organizations, it’s become apparent that their customer experience strategy needs to be flexible and adaptable in order to respond to sudden shocks and changing customer needs. Legacy platforms and applications can act as a barrier to an agile customer experience, lacking the availability, capability and scale that cloud-based platforms offer.
Get the latest insights, trends and guidance using 2021 Global Customer Experience Benchmarking Report to help you deliver an intuitive cloud-connected customer experience. Gain the insights you need to improve your contact center, customer analytics, , customer experience automation, workforce optimization and create a more connected customer journey. Download our Migration to the Cloud e-book to take the first step in realizing your customer experience ambitions.
Why choose NTT?
Leading global partner
We’re Genesys’ only Global Gold Partner, providing access to the best skills wherever you are located.
Solutions fit for purpose
We provide Genesys solutions in the cloud, on-premise, and as a hybrid model, to fit wherever you are on your CX roadmap.
Shared strategic vision
We have joint strategic alignment and executive engagement with ongoing investment in R&D.
Proven and trusted capabilities
We have the largest base of Genesys customers, meaning you can benefit from best practice from your own and adjacent markets.
