-
Featured services
Think beyond the robots
The successful integration of AI and IoT in manufacturing will depend on effective change management, upskilling and rethinking business models.
Read the blog -
Services
Leverage our capabilities to accelerate your business transformation.
-
-
Services
Network Services
Popular Products
-
Private 5G
Our turnkey private 5G network enables custom-built solutions that are designed around unique use cases and strategies, and deployed, run and optimized through a full network-as-a-service model.
-
Managed Campus Networks
Our Managed Campus Networks services transform campus networks, corporate area networks and interconnected local area networks, and connect smart places and industries.
-
-
Services
Cloud and IT Infrastructure
Popular Products
-
Cloud Architecture and Modernization
Discover how to achieve your business goals through cloud modernization practices, that deliver improved agility, reusability and scalability.
-
Cloud Optimization
Discover how to maximize operational excellence, business continuity and financial sustainability through our cloud-advanced optimization services.
-
-
Services
Consulting
-
Client stories
-
Penske Entertainment and the NTT INDYCAR SERIES
Together with Penske Entertainment, we’re delivering digital innovations for their businesses – including INDYCAR, the sanctioning body of the NTT INDYCAR SERIES – and venues such as the iconic Indianapolis Motor Speedway, home to the Indianapolis 500.
-
Using private wireless networks to power IoT environments with Schneider Electric
Our combined capabilities enable a secure, end-to-end digital on-premises platform that supports different industries with the benefits of private 5G.
-
-
Services
Data and Artificial intelligence
-
Services
Technology Solutions
-
Services
Global Data Centers
-
Services
Digital Collaboration and CX
Popular Products
-
CX Managed Services
Bridge gaps in skills, knowledge and capabilities to deliver exceptional CX that meets the needs of your customers in a rapidly evolving and highly competitive environment.
-
Digital Events
From virtual events, webcasts and webinars to broadcasting and audio conferencing, our scalable solutions extend the impact of your digital events and can be tailored to your business needs.
-
Global cellular connectivity
Achieve global cellular IoT connectivity with cost-effective SIM and eSIM bundles that let your machines and devices exchange critical data where and when they need to.
Find the right IoT SIM bundle -
-
-
Insights and resources
Recent Insights
-
The Future of Networking in 2025 and Beyond
-
Using the cloud to cut costs needs the right approach
When organizations focus on transformation, a move to the cloud can deliver cost savings – but they often need expert advice to help them along their journey
-
Make zero trust security work for your organization
Make zero trust security work for your organization across hybrid work environments.
-
-
Insights and resources
Master your GenAI destiny
We’ll help you navigate the complexities and opportunities of GenAI.
Explore GenAI -
-
Master your GenAI destiny
We’ll help you navigate the complexities and opportunities of GenAI.
Explore GenAI -
Discover how we accelerate your business transformation
-
About us
CLIENT STORIES
-
Liantis
Over time, Liantis – an established HR company in Belgium – had built up data islands and isolated solutions as part of their legacy system.
-
Randstad
We ensured that Randstad’s migration to Genesys Cloud CX had no impact on availability, ensuring an exceptional user experience for clients and talent.
-
-
-
CLIENT STORIES
-
Liantis
Over time, Liantis – an established HR company in Belgium – had built up data islands and isolated solutions as part of their legacy system.
-
Randstad
We ensured that Randstad’s migration to Genesys Cloud CX had no impact on availability, ensuring an exceptional user experience for clients and talent.
-
-
CLIENT STORIES
-
Liantis
Over time, Liantis – an established HR company in Belgium – had built up data islands and isolated solutions as part of their legacy system.
-
Randstad
We ensured that Randstad’s migration to Genesys Cloud CX had no impact on availability, ensuring an exceptional user experience for clients and talent.
-
Everest Group PEAK Matrix® Assessment
NTT DATA is a Leader and Star Performer in the Everest Group Sustainability Enablement Technology Services PEAK Matrix® Assessment 2024.
Get the Everest report -
- Careers
Why are employees becoming less satisfied with their leaders?
Recent research indicates that leaders aren’t doing enough to change themselves or the business environment, or help employees to change personally
It’s always interesting to observe how today’s leaders are progressing on their paths to drive a clear vision, positively influence employee behaviour, and move their businesses forward, despite operating in uncertain times. Interestingly, according to our recently published NTT 2019 Digital Means Business Benchmarking Report, employees are currently dissatisfied with their leaders, on a number of levels.
Respondents ranked their satisfaction in the ability of their leadership to effectively drive digital change:
- Only 48.8% of respondents are 'satisfied' and believe that their leadership teams have the right skills to manage the execution of a digital strategy.
- Only 11.3% are ‘highly satisfied’ with this effort.
- Respondents cite a ‘lack of executive sponsorship and/or ownership’ as the joint top barrier to success, along with a ‘lack of funding/budget pressures’.
This is disturbing because no transformation can be achieved in isolation of leadership, as they’re required to drive the organization forward in so many ways.
Read more @GlobalNTT Tweet this
Delivering on the new leadership mandate
The notion that digital is more than technology isn’t new and has become widely accepted. In recent years, there’s been greater recognition that digital is more about people, their behaviours, and mindsets.
Leaders themselves acknowledge that until now, they’ve been experts in their respective fields, and able to share extensive knowledge and capabilities within this realm. However, digital has required everyone to develop and adjust ─ not only in terms of their core knowledge but also their soft skills and abilities, such as creativity and critical thinking. Developing additional skills that are relevant to the digital world is, therefore, an imperative.
Many leaders admit that they’re both uncomfortable and insufficiently prepared to bridge the divide from traditional to digital. While leaders may feel this way, they must bear in mind that they still have control and influence over every touchpoint of the organization.
This ultimately means that to enable the business to transform, leaders need to be willing and able to change personally. Leaders need to pioneer that change. Yes, it may make them feel vulnerable and exposed – but it’s the only way.
My top 2 guiding principles for successful leadership
- Change starts within
Digital success will elude leaders who simply tell employees that ‘they need to change’. Leaders need to continually reinforce and drive the need to transform the organization and champion digital empowerment. This requires them to change within themselves. Successful leaders are also willing to let go of ‘what got them here’, however uncomfortable that feels.
This also means ‘walking the vulnerable road’ with people, whether in one-on-one conversations or one-to-many communication. If leaders fail to do this regularly and effectively, they won’t be able to embed change within themselves, let alone anyone else. Now’s the time for leadership to stand up and pioneer that personal transformation ─ true digital leaders remain loyal to the cause.
‘If your actions inspire others to dream more, learn more, do more and become more, you are a leader.’ i
- Set new performance indicators
Businesses need to change the way they measure progress and success. This means finding new ways to gauge the effectiveness of cross-functional and collaborative efforts.
Many of these new measurements won’t follow the same line as existing, highly quantifiable metrics.
Businesses need to change the way they measure progress and success. Read more @GlobalNTT Tweet thisUltimately, organizations who are successfully navigating the many challenges of digital transformation are able to introspect and identify how every person, but specifically leadership, is required to change. We see leaders who are thriving in this new environment being willing to shape and evolve their own leadership approach in a way that makes it possible for people to think and act differently.
If you’re interested in finding out more about our research and opinions on this topic, download the Executive Guide to the NTT 2019 Digital Means Business Benchmarking Report.
i John Quincy Adams was an American statesman, diplomat, lawyer, and diarist who served as the sixth president of the United States from 1825 to 1829.
Recommended for you
Findings from the NTT 2019 Digital Means Business Benchmarking Report
Read more
Determine your level of digital astuteness
Take the assessment now
Data insights from the 2019 Digital Means Business results
View the insights here
Nemo Verbist
Executive VP: Intelligent Business and Intelligent Workplace, NTT Ltd
How we can help you
Digital Advisory
We help you change mindsets and delight customers through better technology, processes, and systems enablement.
Read more